What Causes the Delay in the Deletion of Content Blocks?

Content blocks in MoEngage may show a Deleting status for up to 24 hours to protect ongoing campaigns. Track deletion timing through audit logs.

Solution

• When a Content Block is deleted, it may show as Deleting for up to 24 hours to accommodate ongoing campaigns. This is an expected behavior.
• To track the timing of the deletion action, refer to Settings > Accounts > Audit logs.

The Content Block will be completely deleted within 24 hours after the deletion action is executed.