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Documentation Index

Fetch the complete documentation index at: https://moengage-ios-release-notes-breaking-changes-doc-1961.mintlify.app/llms.txt

Use this file to discover all available pages before exploring further.

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Problem

Even though the flow has stopped, users continue receiving On-site Messaging (OSM) campaigns created within it.

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Explanation

  • The user receives OSM campaign notifications because the expiration date has not been reached.
  • The user continues to receive OSM pop-ups until the flow is retired.

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Solution

To resolve the issue, the user must set up the exit criteria in the flows.
The expected logical behavior is as follows:
  • If a Flow is in the Stopped, Paused, or Completed status, the OSM delivery will be stopped.
  • If a Flow is in the Active or Retired status, the OSM delivery will continue.